Social Value Report 2020-2021

Our 2020-2021 Social Value Report is the result of hard work and commitment from all our great people delivering great work everyday. Despite the difficult conditions of the last 18 months, we have managed to make a phenomenal contribution back to society, which we should all feel very proud of.

TOTAL SOCIAL IMPACT VALUE FOR 2020-21 = £18,309,586

SOCIAL VALUE REPORT 2020-21

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CONTENTS

FOREWORD

SOCIAL VALUE FIGURES

2

Foreword

3

Social Value Figures

4

Methodology

5

A Business Partner with a Difference

7

Meeting the Coronavirus Challenge

Adam Green CEO

EMPLOYMENT £11,680,956

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All Great People

14

Summary

I am proud of how FM Conway has continued to support its people, customers and the communities it serves.

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Our people are our greatest asset

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Enhancing Communities

Social value is now, more than ever, so important to the recovery of our nation; as we work to build back our economy, we too must support and build back our communities. The past 18 months have been challenging for all and, as you will read, busy too; we have remained committed to ensuring that the safety, health and wellbeing of all our people has been at the forefront of our activity. Whilst the impact of COVID-19 on mental wellbeing is still being understood, we launched our Mental Wellbeing Strategy, Healthier Together, to demonstrate our commitment to raising the issue in our industry and beyond; it is the first step in helping people understand that mental wellbeing is about wellness rather than illness. Our Equality, Diversity and Inclusion (EDI) Strategy, All Great People, launched in 2020, outlines our commitment to ensuring that EDI is at the very core of our business and guarantees we are stronger as a result. We have also continued to support our communities despite the restraints of the last year; from helping and donating to our charity and community partners, to providing opportunities to young people through the government’s Kickstart Scheme. We, of course, also remain committed to sustainable construction and are fully supporting the UK government’s ‘Build Back Better’ campaign for a green business recovery, including low carbon collaborations with our customers. At FM Conway, positive social and environmental impact is central to our operating ethos and we have remained true to our values throughout. I hope you enjoy the report.

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Build Back Better

26

Collaboration and Awards

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great people : great work

GROWTH £4,789,428

SOCIAL VALUE 2020-2021 £18,309,586

SOCIAL

£143,256

ENVIRONMENT £1,695,946

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3

METHODOLOGY

A BUSINESS PARTNER WITH A DIFFERENCE

OUR HERITAGE

UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS (UN SDGs) FM Conway is committed to supporting the UN SDGs. We demonstrate this through our Sustainability Strategy whilst, throughout this report, we will highlight our activities that support individual or multiple UN SDGs.

Celebrating our 60th Year; FM Conway is a family-run infrastructure services company, delivering vital services in transportation, the built environment, and open spaces.

Our 60th anniversary seems an appropriate time to look ahead, as well as to celebrate our achievements. Our business strategy for the next 10 years will build on three key areas - Self-Delivery, Carbon and the Environment, and Technology; putting them front and centre of our business activities. Our self-delivery model is unique; no other company can match our expertise and experience across the full range of asset management and maintenance activities. Our track record is also based on environmental sustainability and embracing technology wherever it could improve efficiency or safety. We live in a changing world and, as we look to ‘Build Back Better’ after the challenges of 2020, we believe that our business strategy, delivered by our great people, will allow us to achieve even greater success going forward, greater than the significant achievements of the last 60 years and an even greater commitment to the communities we serve.

£36.5M IN SOCIAL VALUE DELIVERED SINCE 2016

ASSUMPTIONS AND LIMITATIONS

The values in this report have been generated using the open source National Themes, Outcomes and Measures (TOMs) Social Value Measurement Framework (NationalTOMs2020-v1.4-COVID19) Barry Collins is a trained social value practitioner with over 25 years experience in Corporate Social Responsibility (CSR), and has produced social value, sustainability and CSR Reports for a range of private and public organisations including FTSE 100 companies.

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MEETING THE CORONAVIRUS CHALLENGE SUPPORTING OUR PEOPLE AND OUR CUSTOMERS

WORKING BETTER TOGETHER

FM Conway’s 60-year history is a story of continuous growth and improvement. We have not achieved this in isolation; our customers and suppliers are our partners, whilst our family ethos extends beyond the boundaries of our own organisation. Our relationships are much more than transactional; we seek to fully understand our customers’ requirements so we can provide solutions, better ways of working, and deliver a great job whilst collaborating on key issues such as carbon reduction, road safety, air quality, and respecting and supporting the communities in which we are working. Similarly, our social impact extends further than making community donations and charity support; we also work towards long-term partnerships. At FM Conway, we want to be part of the fabric of our communities, supporting employment, training, skills, leisure, health, and helping the most disadvantaged to access opportunities.

The pandemic provided a challenge for everyone and at the heart of our response to COVID-19 were two key principles; keeping our people safe and continuing to deliver our customers’ requirements.

There was no magic wand but, through adherence to the guidance, swift reaction, and an adaptable approach, we set in place a well-managed, comprehensive response to the crisis which kept our people safe whilst allowing our business to, not only function, but to thrive.

HEALTHIER TOGETHER

We are proud of the positive impact we make in our communities and, as with every aspect of our business, we achieve this and so much more through ‘working better together’.

In addition to trying to protect our people from the virus, we also acknowledged that a potentially greater long-term impact was the effect on mental health of both the threat posed by the virus and the national lockdown implemented to combat it. To address the impact of mental health, FM Conway developed its own Mental Wellbeing Strategy, Healthier Together, which provides a seven-step roadmap to achieving our vision for a mentally healthy workplace. • Improving understanding • Addressing risks • Fostering an anti-bullying culture • Combatting stigma • Promoting positive mental health and wellbeing • Supporting employees living with mental health conditions regardless of cause • Preventing death by suicide Our seven-step approach is made up of the following goals:

FM CONWAY OVERVIEW

Our mission is to transform the built environment using sustainable, innovative, self-delivered, quality services, working together as a family with our people, our customers and our communities.

£338.2 MILLION

OVER 4,100

OVER 1,900

OVER 1,100

60 YEARS

TURNOVER

ITEMS OF PLANT

EMPLOYEES

LIVERIED VEHICLES

SERVICE PROVIDER

84 MENTAL HEALTH FIRST AIDERS

2 MENTAL HEALTH TRAINERS

4 CLIENTS TRAINED

56 TRAINED IN SUICIDE PREVENTION

“Creating a mentally healthy workplace is a shared responsibility, and all of us have a role to play in order to craft this culture of positive mental health and wellbeing” Adam Green, CEO, FM Conway

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KEEPING THE FAMILY CONNECTED

RECOGNITION AT THE HIGHEST LEVEL

FM Conway was delighted to welcome Prime Minister, Boris Johnson, to our Heathrow Asphalt Plant last autumn to discuss ‘Build Back Better‘, the government campaign for a coronavirus recovery plan.

The pandemic created a situation of uncharted waters for us all. This is why, in order to help everyone at FM Conway and their extended families navigate this, we created the FM Conway COVID-19 website to provide advice and instruction, just as any other family would during troubling times. The website provided information, guidance and assistance for everything from safe ways of working, to help and support with mental health issues, staying active during lockdown, and home schooling. Exercise workouts were available for people of all levels of health and fitness. We included signposting to organisations dealing with mental health and financial wellbeing, as well as providing fun activities for children including a colouring challenge with submissions forming part of the FM Conway 2021 calendar.

FM Conway Chairman, Michael Conway MBE, CEO, Adam Green, and Head of Operations, Mark Whelehan, met with Boris Johnson for a discussion regarding the campaign and what this means for infrastructure, followed by a tour of Heathrow Asphalt Plant. The government’s commitment to achieving net zero carbon by 2050 and a ‘green revolution’ in the way in which the economy operates, sits very comfortably with our track record of innovation and recycling, and proved an excellent basis for a very positive discussion.

So impressed was the Prime Minister, with our business and our commitment to recycling, that he even posted a glowing endorsement on his Facebook page.

“[FM Conway] is one of the greenest road working companies in the whole of the world. I absolutely congratulate them on what they are doing and they are helping this country to build back better.” Prime Minster, Boris Johnson

The website became an important and valuable tool for keeping our people regularly updated.

Mark Whelehan, Michael Conway, Boris Johnson, Adam Green

OUR NHS HEROES

The work of the NHS has been outstanding during this incredibly tough year and, at FM Conway, we are committed to offering support in whatever way we can. The FM Conway Water and Drainage Management division, for example, worked with the London Borough of Hammersmith and Fulham to help support the opening of an NHS Vaccination Centre. The team delivered barriers, along with a tanker to fill the barriers with water, free of charge, which ensured that the NHS could open this important centre by having adequate access control measures. Once opened, the centre had the capacity to deliver 1,500 vaccine doses a day.

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ALL GREAT PEOPLE OUR EQUALITY, DIVERSITY AND INCLUSION STRATEGY

BUILD BACK BETTER (GREEN REVOLUTION)

Throughout the pandemic, there was a real need to keep society running, wherever that could be achieved safely and efficiently. Just one example of this is that, throughout the different lockdowns and tier systems, FM Conway not only kept pace with Westminster City Council’s need for planned improvement and maintenance works, but looked to improve the way services were delivered, especially in relation to carbon reduction.

FM Conway recognises that it is essential we create an inclusive environment that reflects society and affords all people the space and confidence to develop to their full potential. We have created our very own Equality, Diversity and Inclusion (EDI) Strategy called All Great People. This is our four-year strategy that outlines our positive intent to ensuring that Equality, Diversity and Inclusion is at the very core of our business and successfully continues to deliver an extended FM Conway family, made up of positive representatives from every area of our society. EDI represents the mutual trust, respect and understanding we strive for in our organisation in order to serve our clients and communities. We want everyone who interacts with us, both internally and externally, to feel valued and respected, and for our programmes, services and general ways of working to embody our stated commitment to EDI.

In addition to over 16 separate improvement and maintenance projects, FM Conway was delighted to join the Westminster working group for carbon reduction to help identify where they could add value.

Areas identified were:

• Plant & Tools • Materials • Deliveries • Waste

Our strategy encompasses eight goals and 23 Key Performance Indicators (KPIs) to measure our progress.

GOAL 1 -

MAINTAINING AN INCLUSIVE ORGANISATIONAL CULTURE

The first meeting marked the start of a 10-year partnership towards achieving net zero carbon.

GOAL 2 -

INCREASING DIVERSITY THROUGH THE BAME COMMUNITY

GOAL 3 -

INCREASING DIVERSITY THROUGH THE LGBTQ+ COMMUNITY

A NOTE OF THANKS FROM THE DEPARTMENT FOR TRANSPORT

GOAL 4 -

INCREASING DIVERSITY THROUGH THE DISABLED COMMUNITY

Here at FM Conway, along with everyone else working in our sector, we were proud to receive recognition from the Minister for Roads, Buses and Places. Words of encouragement are invaluable in tough times and we ensured the message was shared with all our people.

GOAL 5 -

INCREASING DIVERSITY THROUGH THE FEMALE COMMUNITY

GOAL 6 -

DEVELOPING INCLUSION & RESPECT

GOAL 7 -

INCREASING DIVERSITY IN OUR SUPPLY CHAIN

GOAL 8 -

COMMUNICATING OUR PERFORMANCE, IMPACT AND SHARING BEST PRACTICE

We have set challenging targets over a four-year period to improve Equality, Diversity and Inclusion throughout the business and look forward to reporting back on our success.

You are doing an outstanding job under extremely challenging circumstances. Thanks to your dedication and commitment, the strategic and local road networks remain open. And as a result, crucial supplies of food, life-saving medicines, fuel and other goods can move around the country, while health and other emergency workers can travel to where they are needed most.

REWARDING GREAT PEOPLE

Our reward and recognition platform was launched at the end of 2020 and provides all our people with a range of employee benefits; these include online deals, in-store offers and even cashback on items, as well as an extensive range of discounted lifestyle products and community features. Additional benefits include regular competitions and a Lotto draw where an employee can win up to £3,000.

Baroness Vere of Norbiton, Transport Minister for Roads, Buses and Places

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KICKSTART

APPRENTICE GRADUATIONS

Our apprenticeship graduation at FM Conway is one of the highlights of our year and we were not going to let COVID-19 stop this year’s celebration! Over 80 people from across the business joined our virtual celebration and heard from Adam Green, our CEO, on the ongoing importance we attach to nurturing young talent. The results speak for themselves as we have retained 50 of the 65 apprentices that we have recruited over the last five years, a retention rate of approaching 80%. The whole business has been delighted with the quality of the apprentices we have attracted and this year’s roll of honour, once again, reflects the best of the best.

FM Conway is proud to support the government’s Kickstart Scheme, helping to create job placements for 16 to 24-year-olds who are at risk of long-term unemployment. From over 100 applications, we were delighted to see 17 young people start on the scheme with us in January across multiple functions of the business.

The overall impact of the scheme has been very positive, and many of our Kickstart students have remained with us to become apprentices or full-time employees.

We were delighted that our first recruitment process was successful and attracted applicants from the Female (60%), BAME (40%), and Disabled (20%) communities.

It is also important that our awards recognise the great role our people play in developing and training the next wave of industry talent.

Each ‘Kickstarter’ has a peer mentor from the business and, based on the success of our first intake, we are already actively recruiting a further 43 Kickstart students to bring the total number to 60 as part of our 60th year celebrations. In a recent survey, 100% of our Kickstart students declared they would never have considered a career in our industry prior to participating in the scheme. We are, therefore, proud to have introduced this new cohort to the world of construction and look forward to seeing the contributions they make to both our business and the industry at large.

Our Award Winners:

Apprentice of the Year

Naim Suleiman

Academic Excellence

Maggie Taylor

Gus Smith Award for Dedication and Loyalty

Louise Chenery

Enthusiasm to Succeed

Frankie McKenna

Apprentice Ambassador

Vickie Bathe

Mentor of the Year

Jason Critchell

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SUMMARY

SOCIAL IMPACT TOTAL FOR 2020-2021 = £18,309,586

EMPLOYMENT £11,680,956

GROWTH £4,789,428

SOCIAL £143,256

ENVIRONMENT £1,695,946

A new Equality, Diversity and Inclusion Strategy has been launched. We currently employ people from 45 nationalities; this means we have representation from 23% of the 195 countries in the world.

“[FM Conway] is one of the greenest road working companies in the whole of the world. I absolutely congratulate them on what they are doing and they are helping this country to build back better.” Prime Minster, Boris Johnson

SureCharge transforms the infrastructure on the street into accessible EV charging points for communities. This initiative forms part of our new Sustainability Strategy and delivers a service to support carbon and emission reduction.

Community is vital and, thus, to support it, we provided financial support for digital inclusion to schools, community centres and Age Concern. New transport innovations were promoted to the community and beyond by supporting Coin Street social enterprise with their own Christmas care package deliveries.

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OUR PEOPLE ARE OUR GREATEST ASSET

ENHANCING COMMUNITIES DISABILITY AWARENESS WEEK

During the first week of December 2020, FM Conway held its first ever Disability Awareness Week online, which featured free informative lunch and learn events each day, designed to provide everyone with knowledge and resources related to disability awareness.

It proved a great success and we would like to say a huge thank you to everyone who participated, as well as to our fantastic speakers for providing their time and experience on the subject.

The week included talks by Kent Supported Employment on how they worked in partnership with FM Conway on our journey to achieving Disability Confident Leader status, as well as on Deaf Awareness in the workplace. We also heard personal perspectives from David Sullivan on the importance of Heart Health and Paralympic gold medallist, Aaron Phipps, on overcoming adversity, both of which were incredibly enlightening. The week concluded with a presentation from Transport for London’s Michael Barratt MBE on the impact of construction sites on people with disabilities, thus ensuring we could take the learning into our day-to-day operations on sites across London.

PEOPLE FIRST People First is our commitment to always putting our people’s safety at the centre of our operations. Our people are our greatest asset and maintaining their safety, health and wellbeing is paramount. Our People First strategy creates an environment where people look out for their colleagues, clients and communities, and have the confidence to communicate when they see something that may cause harm. BIG TEN IN 10 The Big Ten in 10 is FM Conway’s 10-year strategy for eliminating the potential of the ten biggest operational risks that cause life-changing harm. Now in its second year, we continue to keep the business updated on the role of the Big Ten in 10 and of our continuing improvement in eliminating risk. We were delighted that our SHEQ Director, Andrew Cox, was invited by Highways Magazine to discuss our approach to establishing our Big Ten in 10 and how it is already having a positive effect.

We are determined that together we can all play our part in raising disability awareness!

“Disability Confident Leader status reflects the drive and commitment of a company to truly provide the opportunities required for people with disabilities. It is not achieved by many organisations and, having worked closely with FM Conway over the last three years, I can say they are truly deserving of this hard won accolade.” Mark Parrin - Employer Engagement Co-ordinator. The Education People, Kent Supported Employment

SPEAK OUT

LIVING OUR VALUES

Our Speak Out app provides a safe and confidential method for employees, and those we do business with, to raise concerns or report suspected breaches of our standards and processes. Speak Out reports can be anything from theft, fraud, bribery, and drug abuse to health and safety issues and a person’s conduct or behaviour. The app allows 24/7 contact and a landline number is also provided for Speak Out. Every concern is investigated and documented.

As a family business, we are always eager to extend our support into the communities within which we work, and we are always delighted to hear about some of our great people going that extra mile outside of the workplace. Water and Drainage Management’s Amy Adam has been doing just that, volunteering as a COVID-19 Vaccination Steward around her local area for two days a month. As a Vaccination Steward, she assists with ensuring the smooth operation of the vaccination of roughly 800 people a day, whether by showing people where to go, signing people in or wiping down chairs. Amy has truly epitomised our company value of ‘Care’ and we are proud to have colleagues that are doing their bit to get the country moving again.

Speak Out is prominently displayed on notice boards and is regularly covered in our weekly business updates.

SPEAKOUT

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CHARITABLE DONATIONS

CYCLE SAFETY

London is subject to over 20 billion vehicle miles of traffic travelling around the capital each year and, although large goods vehicles account for only 5% of these miles, they account for 50% of the collisions that result in the death of a cyclist. At FM Conway, we are leaving no stone unturned in our efforts to eliminate this risk. We have implemented a range of new technologies across our fleet including direct vision cabs, AI (Artificial Intelligence) auto-steer lane assist, and automated braking systems, as well as new cameras and lower cabs to assist with driver vision. FM Conway is also a long-standing supporter of the ‘Exchanging Places’ initiative where, in partnership with the Metropolitan Police and Transport for London, we allow cyclists to sit in the cab of a large lorry to better understand the vision of a driver and improve their safety as they cycle around London.

FM Conway has supported the Conway Charitable Foundation with £700,000 of donations since its formation in 2013.

Throughout last year, the foundation continued to help a variety of charities and local organisations which included some funding for community laptops.

Here are just a few that received our support:

“Road safety is a massive issue nationwide but especially in the capital and we are delighted to help wherever we can” Peter Parle - Transport Manager, FM Conway Peter appeared on ITV News to discuss FM Conway’s commitments to improving cyclist’s safety

CARGO BIKES IN THE COMMUNITY

As well as the carbon and air quality benefits to our cargo bikes, Will Thompson, one of our cargo bike riders, added a Christmas twist to delivery methods on the Illuminated River Project. Taking on the role of Santa Claus, Will helped to deliver Christmas presents around London as part of our collaboration with the Illuminated River Foundation. Coin Street Community Builders are a social enterprise working in Waterloo and North Southwark and have been delivering 250 Christmas care packages to people in need in the local area and, this year, we were delighted to lend a helping hand. This is an incredible initiative and thanks to our cargo bikes we were ready with our very own Conway Claus to help spread some Christmas joy around the capital.

ROYAL BRITISH LEGION

Royal British Legion Industries (RBLI) is a charity that provides employment, support, housing and care to the British Armed Forces community. The Conway Charitable Foundation is now in its second year of a five-year commitment to support the excellent work of the charity, which will amount to £250,000 over five years.

SILVER AWARD

We are also a founding Key Partner of Veteran Owned.

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BUILD BACK BETTER SUSTAINABILITY STRATEGY

MEDWAY HEALTH AND SAFETY KITS

As part of the Rochester Bridge Refurbishment Project, FM Conway has donated 10 first aid kits to the Medway Street Pastors to assist them with their work to make Rochester a safer place at weekends. The Medway Street Pastors is a charity dedicated to supporting vulnerable people through first aid, offering a sympathetic ear and even assisting people in getting home safely, as well as providing food and drink to the homeless people in the area. The charity operates primarily through volunteers who patrol areas of Rochester on a Saturday night and Sunday morning helping people in need, so it is great to see FM Conway being able to offer some assistance in whatever way we can.

FM Conway’s Sustainability Strategy is based on joining up the excellent work taking place throughout the company, focusing on key elements and setting targets for progress over a four-year period. It is framed around three areas:

PLANET

Environmental concerns are at an all-time high, and a key element of any sustainability strategy is a company’s impact on the environment. FM Conway’s track record on research and development and its commitment to resource efficiency and carbon management provides a solid foundation for setting challenging future targets. Companies with the greatest clarity of what their purpose is, what they provide their customers and their people, and how their activities impact the environment and society around them, have the best foundation for a sustainable future. This is where we feel the company is, and where we want it to stay. Family-run and retaining a family ethos, FM Conway places great emphasis on the safety, health and wellbeing of our people, the opportunity for development and progression, and the provision of a workplace which is friendly, inclusive and values the contribution of all members; FM Conway further extends this ethos to the communities in which it operates.

PURPOSE

PEOPLE

BEATING THE SUNDAY BLUES

During the pandemic, our resourceful Mental Health First Aiders came together to host a series of events under the banner ‘Not Another Sunday Afternoon (NASA)’, an initiative aimed at helping us to beat the Sunday blues whilst in lockdown. Hosting a virtual social gathering from 2pm – 3.30pm every other Sunday, including a range of activities, such as quizzes, bingo, craft events, guest speakers and a ‘coffee break’ between colleagues, our Mental Health First Aiders looked to inject a little fun and camaraderie for any of our staff, and their family and friends, finding long weekends a bit of a challenge.

NATURAL CAPITAL

Natural capital is the Earth’s own resources, including stock of naturally occurring materials and organisms. We use the natural capital when we use nutrients from the ground to grow plants, the air we breathe, soils, aggregates, fossil fuels, and water that we use in our daily lives.

At FM Conway, we have seen the value in the ability to recycle and keep the materials from construction within that sphere of construction, reusing millions of tonnes of recycled material over the last six years.

That means we have avoided bringing virgin quarried materials into the built environment and additional carbon into that cycle.

We have tried hard to accomplish a Circular Economy, but we’re not finished yet and have lots more work to do.

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WESTMINSTER CARBON PERFORMANCE

SURECHARGE

FM Conway has been working with Westminster City Council to push the boundaries of materials recycling in the highways industry, laying a surface course containing a warm mix of 85% recycled materials. FM Conway laid a single layer solution, SureLayer® E, on Third Avenue in the Queens Park district of Westminster, delivering a recycled content of 85% which was a combination of high Polished Stone Value (PSV) Recycled Asphalt Product (RAP) and ‘recovered aggregate’. This is challenging conventions around the amount of RAP incorporated within road surfaces and is also delivering carbon savings via the use of a more sustainable warm mix content. Warm mix asphalt is mixed and laid at a reduced temperature compared to traditional hot mix asphalt, which cuts energy usage and reduces the associated carbon. As a result, the overall scheme, including transport, produced a 40% carbon saving by using SureLayer® E over traditional hot mix asphalt.

In partnership with Joju Charging, FM Conway began rolling out SureCharge across London in March 2021 to help local residents make the switch to Electric Vehicles (EV). Utilising the existing power source from lamp posts, SureCharge can transform the infrastructure on the street into accessible EV charging points. The new service was launched in the Royal Borough of Kingston with 100 on-column chargers installed during March under the Transport for London GULCS framework (Go Ultra Low City Scheme). The rollout aims to help people transition to EV, as residents without access to off-street parking will soon be able to park on the street near their homes and plug their electric vehicle into a charge point on the street. FM Conway has been maintaining and operating lamp posts for lighting purposes for many years within the London Boroughs and, using its deep understanding of the network and its capabilities, it now aims to deliver sustainable solutions for London’s infrastructure.

Phil Robson, Westminster City Council, City Highways Head of Operations comments: “The City Council has set a net zero carbon target for 2030 and this innovation with high recycled content and lower carbon production methods supports that goal while providing the durability we need to maintain our highways asset to the highest standards.”

FM CONWAY TECHNOLOGY CENTRE

TOGETHER WE CAN HELP CREATE A GREENER LONDON Electric Vehicle charging service that uses 100% renewable electricity

FM Conway is committed to driving materials innovation. Our materials portfolio is developed to deliver sustainable solutions to address the current climate emergency and meet the evolving needs of the construction industry. The Technology Centre and its facilities play a vital role in FM Conway’s commitment to innovation in materials recycling and sustainable material solutions. It ensures we can design, test and produce these solutions. Through testing and trials at our UKAS accredited laboratory, we can demonstrate that higher percentages of recycled content can be used in surface courses without any detrimental effect to the road network. The Laboratory works in close affiliation with Ulster University, University of New Hampshire and The University of Nottingham.

BUILT ENVIRONMENT AWARD

FM Conway was delighted to be announced as the 2020 winner of the Better Society ‘Built Environment’ Award. We were shortlisted in three categories, including ‘Innovation’ and ‘National Commitment to the Community’, and have beat off the competition to claim the ‘Built Environment’ Award for our groundbreaking use of recycled materials.

This is a wonderful achievement and is great recognition for the hard work and dedication of our people.

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CARBON FOOTPRINT

NET ZERO STRATEGY Based on FM Conway’s track record of forward-thinking investment in sustainable solutions and a commitment to continuous improvement, we have developed a Net Zero Strategy to play our part in addressing the worldwide issue of climate change. Prioritising five areas of our activities, our strategy provides a credible approach to our 2045 Net Zero commitment. Our five areas of focus are:

GHG Emissions from FM Conway Activities

Source

2020/21

%

Energy Management

We plan to capture our energy usage data and use it to provide intelligence that will drive quick and effective changes to reducing our energy consumption.

Electricity

0.00

0.00%

Gas Oil - 6,319.65

Electricity - 0.00 (not on scale)

Gas - 18,527.15

Fuel Oil - 3,337.78

Petrol - 145.46

Diesel - 15,896.04

HVO - 12.05

Gas

18,527.15

41.88%

Plant and Transport

With improving electric charging infrastructure within the UK, it will become easier to use electric to power small tools, welfare cabins and plant, as well as switching much of our fleet to EV or low emission alternatives.

Gas oil

6,319.65

14.29%

Fuel oil

3,337.78

7.55%

Natural Capital Investment

We will consistently search for opportunities to avoid the use of natural capital. This includes quarries, bitumen, fossil fuels, materials and other virgin sources.

Petrol

145.46

0.33%

Diesel

15,896.04

35.93%

Waste Management

We aim to build on our track record in this area by improving the visibility of our waste streams and improving our data gathering to inform future recycling and waste objectives. Increasing our recycled aggregate product (RAP) within our asphalt specifications will be a critical factor to reduce our clients’ carbon footprint and enhance our low carbon credentials for asphalt delivery.

HVO

12.05

0.03%

Total Tonnes of CO 2 e

44,238.13

Material Resource Efficiency

Turnover

£338m

Year 2018/19 2019/20 2020/21 Total Tonnes CO 2 e 51,249 49,995 44,238 Turnover £318m £325m £338m Intensity Tonnes CO 2 e/£1mTurnover 161 154 131

Intensity Tonnes CO 2 e/ £1m turnover

130.88

Tonnes Asphalt

1,167,000.00

Intensity Tonnes CO 2 e/ Tonnes Asphalt

0.038

Energy Management

The last year has not been without numerous challenges, but the worldwide need to reduce carbon emissions is one challenge that will not be going away.

We are, therefore, delighted to report an 11% decrease in our carbon emissions over the last year, reflecting our commitment to both sustainable construction and the government’s aim to ‘Build Back Better’. The reduction was achieved through our management of diesel, gas and gas oil, whilst our electricity is now from 100% renewable sources, thus showing a positive approach to reducing carbon across all aspects of our operation. We believe our Net Zero Strategy, outlined opposite, will support us on keeping this downward trajectory.

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COLLABORATION AND AWARDS Corporate Social Responsibility, and the social and environmental benefits it delivers, are key factors in providing added value. Comprehensive strategies and data collection help us to measure our progress in every aspect of our operations and help shape our commitments.

GREAT PEOPLE : GREAT WORK

During the year, we have participated in various client, community and industry forums. Working in collaboration and sharing best practice will remain a priority for the coming year.

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EXCELLENCE Great people delivering great work, always

CARE As a family business we act with care and compassion

INNOVATION Our passion is to always find a better way

INTEGRITY A business committed to doing the right thing

FM CONWAY Conway House Vestry Road Sevenoaks Kent TN14 5EL

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