Conway Collect Newsletter - Issue 1

Services

Our Collect plants can produce a range of standard materials including SMA, HRA and AC, all to a fast turnaround time.

We provide a quick turnaround, an onsite shop, recycling, refreshments, restrooms and wifi.

4 dedicated Conway Collect Asphalt plants

We aim to serve every customer on time to make sure you are able to complete your projects to deadline. We monitor ‘turnaround time’ at all of our Conway Collect plants. This is the average time taken for customers to arrive at our weighbridge, get loaded and depart. The graph to the right demonstrates that customers are served quickly at all four plants. Service times are consistent, but we do recognise that we can still improve further so we are now tracking the time your vehicles were served against the time the material was ordered for collection. This is to identify where

we can get better.

In order to maintain high service levels, we ask customers to advise us if you are running late for a collection, by contacting the order office to let us know.

Average Turnaround Time in Minutes

10 15 20 25 30

24

15

15

7

0 5

Aldershot

Croydon

Newhaven

Reading

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