Employee Handbook
First page
Table of contents
Next page
Last page
The handbook
6 - 7
Introduction
6 - 7
Everyone is welcome – Fairness, Inclusion & Respect (FIR)
6 - 7
About our business
8 - 9
Our service offering
10 - 11
Our locations
12 - 13
Our vision
14 - 15
Our mission
14 - 15
Core values
14 - 15
Our values
14 - 15
Getting started
16 - 17
Pre-employment screening
16 - 17
Medical questionnaire
16 - 17
Induction
16 - 17
Probationary period
16 - 17
Appearance & dress code
18 - 19
Personal Protective Equipment (PPE)
18 - 19
Conduct
18 - 19
Meeting etiquette
18 - 19
Flexibility
18 - 19
Respect
18 - 19
Smoking
20 - 21
Email/phone signatures
20 - 21
Out of office
20 - 21
Pay, hours of work, expenses and benefits
22 - 23
Pay
24 - 25
Queries related to pay and income tax
24 - 25
Overtime
24 - 25
Deductions
24 - 25
Hours of work and timekeeping
24 - 25
Pensions
26 - 27
Bonus payments
26 - 27
Benefits
26 - 27
Expenses
26 - 27
Remote working
26 - 27
Your voice
28 - 29
Mental health support
32 - 33
Employee assistance programme
32 - 33
Company vehicles and company assets
34 - 35
Driving licenses and company vehicles
36 - 37
Company plant and assets
36 - 37
Lost, stolen or broken equipment
36 - 37
Telephone rules
36 - 37
Personal and company mobile phones
36 - 37
Other office equipment and supplies
36 - 37
Recruitment
38 - 39
Recruitment, training and development
38 - 39
Referral bonus scheme
38 - 39
Equal opportunities and diversity
38 - 39
Training and development
40 - 41
Ongoing training
40 - 41
E-learning
40 - 41
External training
40 - 41
Appraisals
40 - 41
Communication and team events
42 - 43
Communication
42 - 43
Social events
44 - 45
Public relations
44 - 45
Controlling risks
46 - 47
General
48 - 49
Customer Care team
48 - 49
Right of search
48 - 49
Visitors
48 - 49
Personal property
48 - 49
Building security
48 - 49
Big Ten in 10
50 - 51
Absence from work
52 - 53
Holidays
52 - 53
Public holidays
52 - 53
Sickness and absence rules
52 - 53
Notification
54 - 55
Medical/dental appointments
54 - 55
Compassionate leave
54 - 55
Jury service
54 - 55
Time off for dependant emergencies
54 - 55
Severe weather and disruptions to travel
54 - 55
Accepted absence or lateness
56 - 57
Leaving work early
56 - 57
A family friendly company
58 - 59
Maternity leave
58 - 59
Paternity leave
58 - 59
Shared parental leave
58 - 59
Adoption leave
58 - 59
Parental leave
60 - 61
Flexible working
60 - 61
Resolving problems
62 - 63
Resolving problems
64 - 65
Disciplinary procedure
64 - 65
Grievance procedure
64 - 65
Bullying and harassment
64 - 65
Dealing with poor performance
64 - 65
Drugs and alcohol
66 - 67
Drugs and alcohol
66 - 67
Rules
66 - 67
Medication
66 - 67
Support and confidentiality
66 - 67
Testing and consequences
68 - 69
IT security
70 - 71
IT security
72 - 73
Use of FM Conway’s computer systems
72 - 73
Use of the internet - personal use
72 - 73
Internet - monitoring
72 - 73
Email use - general
72 - 73
Emails - personal use and monitoring
72 - 73
Passwords and security
74 - 75
Device protection
74 - 75
Social media
74 - 75
IT service desk
74 - 75
Data protection
76 - 77
Data protection
76 - 77
Data protection principles
76 - 77
Your data responsibilities
78 - 79
Your rights as a data subject
78 - 79
How to deal with data breaches
78 - 79
Subject access request
78 - 79
How we do business
80 - 81
Conflict of interest
82 - 83
Bribery
82 - 83
Purchasing and commissioning
82 - 83
If you are dissatisfied
82 - 83
How to raise a concern
82 - 83
Modern slavery
84 - 85
What to do if you suspect you are seeing signs of modern slavery
84 - 85
Leaving
86 - 87
FM Conway
86 - 87
Exit interview
88 - 89
References
88 - 89
Retirement
88 - 89
Restrictive covenant
88 - 89
Holiday pay on termination
88 - 89
Final salary/P45
88 - 89
The Conway Charitable Foundation
92
Made with
FlippingBook
flipbook maker