Employee Handbook

Communication Communication is a fundamental task in each employee’s daily working life and personal development. It also plays a role in people management and leadership.

The purpose of communication is to inform and motivate our colleagues so that they can support and play an active role in achieving FM Conway’s objectives.

All communication should meet the following standards:

• Clear

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Easy to understand Dependable, frequent Appropriate to audience

• Consistent –

• Relevant • Timely • Honest • Open

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At the right time

Believable, trustworthy Good and bad news

What should you do?

• Understand your communication responsibilities to your colleagues, your manager and your organisation • Know where and how to access the information you need to perform your role • Participate fully and actively in all internal communications • Seek clarification on any communication that is not understood • Gather information which will make you more knowledgeable about your own area of expertise • Share your knowledge and experience FM Conway is committed to developing effective communications throughout the business. Obtaining everyone’s views and feedback is central to our communication strategy and we welcome constructive ideas and suggestions from all our teams about how we improve FM Conway and make this a better place to work. We also provide every FM Conway colleague with a work email address so they can access all company updates. You must activate this email address within two weeks of receipt .

Communication and team events

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Photo - On site CPR training

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