Employee Handbook

Appearance & dress code

Personal Protective Equipment (PPE) Where required by a risk assessment your role, PPE will be provided and must be worn at all appropriate times. It is provided for your safety and wellbeing. Failure to do so will be considered a breach of your health and safety obligations and may result in disciplinary action. Conduct FM Conway takes pride in fostering good relationships with clients, colleagues, associated business partners and the wider stakeholder audience (including the general public and all road users). It is essential that we always act in a dignified and professional manner. We do not tolerate rude or discourteous behaviour. Meeting etiquette When attending meetings please ensure that you arrive on time, and refrain from answering your mobile phone. If a call is urgent, please leave the room before answering. Meeting rooms in many of our offices can be booked via your Outlook calendar in advance or at the door of the room. If someone has booked the room after you, please ensure you leave the room on time and in the same condition that you found it in. Please do not leave glasses or cups in rooms and switch any projectors or screens off when you leave. Flexibility Your job description provides details about your day-to-day duties. However, as a team we need to work well together and be flexible about our work. We will, from time to time, issue reasonable instructions which you will be expected to follow. This may require you to do different tasks to your normal workload to enable us to meet our client’s expectations or to serve the public need. We will not ask you to do anything that is unreasonable, that you are not capable of doing, or to undertake anything that could be considered a health and safety risk.

It is important that we all present a smart and professional image when people visit our premises and sites.

FM Conway recognises the diversity of cultures, religions and abilities of its employees and will take a sensitive approach when this affects a colleague’s appearance, dress, and uniform. Priority will be given to health and safety and security considerations.

Examples of acceptable clothing:

• Blouses and shirts (with collars – long or short sleeve) • Dresses • Skirts • Jackets, sports jackets and blazers • Business suits

• Jumpers • Trousers

Office based male employees are expected to wear a shirt and tie.

Footwear must be safe, sensible, in good order, smart and clean and have regard to health and safety considerations.

Examples of unacceptable clothing:

• Baseball caps/hats • Casual sports t-shirts or tops with thin straps • Casual trousers or skirts • Clothing which bear inappropriate slogans/language • Combat trousers

• Flip-flops • Leggings • Leisure shorts • Overly tight or revealing clothes • Sweatshirts • Tracksuits

The wearing of facial/body piercings is not permitted (other than earrings) and these must be removed before coming to work. If employees have piercings for religious or cultural reasons, these must be covered where they present a quantifiable health and safety risk.

Respect

We ask all employees to show respect for each other and for company property.

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