Employee Handbook

Training and development People are our most valuable resource. Our continued success depends upon having highly motivated people with proper skills in the right job, at the right time. We recognise the need to, where possible, offer all colleagues a clear path of progression within the business. Therefore, job descriptions and personal objectives will be reviewed on a regular basis. Ongoing training After satisfactory completion of your probation period you will be given opportunities to learn and develop your skills. There must be a specific need which relates to your technical competence or safety before approval will be granted to attend a training course. For the benefit of both your own career and the organisation, we encourage employees to take some responsibility for their own development; this includes recognising your strengths and needs, keeping up to date with what is happening in the industry and organisation, using opportunities at work to learn and develop your own performance, as well as utilising colleagues as role models, support coaches and mentors. If colleagues have courses or training that has been approved by their line manager and they fail to attend the training, or leave our employment before or during the training, they could be required to reimburse FM Conway for the training costs. E-learning FM Conway subscribes to an e-learning platform that all employees can access. You will find a wide range of courses which can help you in your day-to-day work. Some courses are mandatory such as Modern Slavery and Bribery; others will simply help you improve your skills. If you have not received a login and would like one, please contact the Learning and Development (L&D) team.

Appraisals

We believe in harnessing and developing the skills of our colleagues for today, and for future business growth.

As part of our commitment to you, your line manager will conduct an appraisal at least once a year via a positive and structured meeting; reviewing your performance over the previous year and agreeing your personal development plan and objectives for the year ahead.

Many of the i-CON and IT user guides can be found on Conway Connect i-CON Training .

External training Some aspects of your training may be met by external providers. Advice on the most suitable training solution will be made by the Learning and Development department.

40

Photo - Jason Ward a winner of the Pride of Conway Award

41