Rewarding Great People - Issue 6

ISSUE 6

CONTENTS

INTEGRITY 16

3 4 6 7

Joanne Conway Foreword

Spend your Rewards! Saving for the Future

The Perfect Match All Great People

17 18

On Your Bike!

Introducing our Volunteering Policy

CARE 8

INNOVATION 20

My Dream

An Update from our Disability Confident Forum

10

Your Support Network

22

Meeting of the Minds

EXCELLENCE 12

GREAT PEOPLE 24

Emerging Talent Spotlight

Friday Fund-Day Celebrating Loyalty

26

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JOANNE CONWAY FOREWORD

Introducing Issue 6 of your Rewarding Great People Publication

Welcome to the latest issue of your Rewarding Great People publication, designed to inform you all about the latest initiatives and benefits available to you and your families. As always, supporting our people remains our central focus, and in this edition we will be unveiling some exciting new programmes and policies which are set to enhance your working life at FM Conway. Not only that, but we remain committed to the protection of our planet’s natural resources and to developing forward-thinking ideas that ensure our environment can also thrive. We know that some of the greatest ideas come from our own people, so please remember our Sustainability Fund initiative where you can put forward your ideas related to sustainability to really help us make those positive changes.

Also in this publication, we reiterate our commitment to fostering a culture of equity, diversity and inclusion throughout our business and beyond, with updates on our EDI forums, and our ongoing community engagement. Plus, we shine a spotlight on our emerging talent, and showcase the importance our business places on developing the next generation of FM Conway. These are all great examples of how we are continually exploring new opportunities and developing FM Conway to ensure your workplace environment is one that allows everybody to thrive and grow alongside our business.

I hope you enjoy reading and I look forward to sharing more updates with you in the future.

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SPEND YOUR REWARDS!

Your Rewarding Great People portal offers you a range of benefits and rewards, including the option to earn cashback on your purchases from hundreds of retailers, and recognition points from your colleagues. Due to a recent system upgrade by Boostworks, any cashback and reward points earned on Rewarding Great People will need to be used within a 12-month period. This means that any cashback or points on your balance that was earned over 12 months ago, will be removed from your account. From that point onwards, any expired cashback or points will be automatically removed on a daily basis.

To spend your points, please log into the portal, select the recognition tab at the top of the page and then click ‘Spend Your Points’ where you will be directed to a catalogue of items to spend your points on. Here you can browse through the reward catalogue and see the fantastic range of products available for you to spend your points on. There are over 25,000 products to choose from and if you don’t have enough points just yet, don’t worry, you can top up your payment using a credit or debit card. To avoid your cashback expiring, we recommend that you login to Rewarding Great People regularly and either spend or transfer your cashback balance to a reloadable gift card, or your bank account. As long as you have spent or transferred the value you have earned before it reaches the 12-month validity period, it won’t expire. So, make sure you keep an eye on both your cashback and points balance!

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PLEASE NOTE, due to recent system upgrades by Boostworks, any cashback and reward points earned on Rewarding Great People will now expire after a 12-month period.

Register today with the following log in details to start saving:

Username: FMCemployeenumber (Please input FMC followed by your employee number)

Password: Date of birth (DDMMYYYY)

Remember your employee number can be found on your ID card, payslip or your employee selfservice on i-CON

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SAVING FOR THE FUTURE

As part of your benefits package, FM Conway gives you the opportunity to pay into a pension scheme, and also contributes to your pension pot to help you save for the future. This works as part of a Salary Exchange Scheme, which means you will make Income Tax and National Insurance savings on the amount you contribute into your pension pot. Essentially, the more you contribute, the more you can save to enjoy later in life. You may not realise, but you are also automatically enrolled into the company pension scheme, provided you meet the requirements. Please make sure that you regularly review your pension arrangements to ensure that you are happy with the payments that you are making, or to make any changes if needed. If you wish to increase the percentage that you contribute to your pension, then please contact: HR@fmconway.co.uk .

You can also move any previous pensions you hold, so that they are in one place, by contacting your pension provider.

Fortnightly paid employees can get more details on their scheme here: The Peoples Pension

Monthly paid employees can get more details on their scheme here: ScottishWidows

Please remember you must inform your pension provider directly regarding your dependents or beneficiaries, in case the worst should happen, as this is dealt with separately to your life assurance.

For more information on pensions, please visit: www.moneysavingexpert.com/savings/discount-pensions

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ON YOUR BIKE!

Did you know you can access our Cycle to Work scheme through Rewarding Great People? We have partnered with the Green Commute Initiative on a Cycle to Work scheme that allows you to hire a bicycle, including conventional bikes, electric bikes, and cargo bikes, for your daily commute. The scheme works via a salary sacrifice arrangement, in which (depending on your tax rate) you can save between 28-42%. This is because you won’t pay tax or National Insurance on the amount of salary you sacrifice. Aside from the financial benefit, there are also many other advantages to cycling to work. Here are just some of them: „ A healthier you – both in mind and body „ Reaching your fitness goals more quickly „ A happier you as you become healthier and fitter „ Enjoying your commute to work so you arrive on time and feeling energised

Becoming more effective in your work

„

„ Saving money on fuel and car parking costs „ Environmental benefits - less congestion and pollution through lower emissions and noise

So, why not sign up for your own bike package today!

For more information, please visit www.greencommuteinitiative.uk/employees

To apply, please scan the QR code and enter the relevant Employer code: (Monthly Employees) - FMCM (Fortnightly Employees) - FMCF

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MY DREAM

My Dream is the Conway Family’s personal initiative to support colleagues with financial assistance, advice, and guidance. Is there a dream or wish of yours that you need help to achieve, or do you need support with something for you and your family?

You will be required to submit the following information:

Name

„ „ „ „

Division of employment Length of employment Description of your request

„ Overview of reasons you require financial support „ Any time restraints „ What it means to you and your family

My Dream can help realise your dream.

To submit your My Dream request, simply fill out the form found on the My Dream tile on the intranet and email it to mydream@fmconway.co.uk .

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Jazzmine Matthews was a colleague that wasn’t seeking assistance, but found that My Dream was there to help in her time of need:

“I’d heard about My Dream, but I’d never thought I’d need help. It never even crossed my mind to put in a request, so it came as such a surprise when they reached out to me.

“That was a massive lift. Not only was I worried about my brother, but I hadn’t thought about how to pay for everything.

“In July last year I received a call about my brother, Josh, who lives in Spain with his fiancé and two children.

“Thankfully, Josh is okay now, but at the time I didn’t know if I was going to lose him or not.

“All I was told was that I needed to get out to Spain because Josh was in hospital.

“My Dream came and supported me when I was at my worst, and It took so much of the stress out of the situation.

“So, I got the first flights I could from Stansted. It’s nowhere near me, and it was the summer holidays, so everything was booked up and expensive, but I just put everything on a credit card and thought I’d worry about it later. “I flew to Malaga and went straight to the hospital where I was told that he was in the ICU after falling from a balcony. He’d fallen from a great height and his lungs wouldn’t inflate, so he had to be kept on a ventilator. “I stayed for eight days straight before I had to fly back home. But I took every Friday off work for the next seven weeks, as I flew back and forth between here and Spain. “Then Maria Pratt reached out to me and said that Joanne Conway had heard about my situation and wanted to help pay for my flights.

“It’s such an amazing thing that FM Conway offers, and I want other people to see that the company we work for do care.

“I’m in awe of a company that would do this for their staff, and I was just taken aback by the gesture.

“My family and I are forever grateful.”

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YOUR SUPPORT NETWORK

The Lighthouse Club Construction Charity and We Care now serve as your Employee Assistance Programmes, providing a more comprehensive support network for you and your family. This combination of new providers offers completely free and confidential support services and resources that are available 24/7, providing assistance across a range of wellbeing issues and allowing you to access support when you need it most. The Lighthouse Club is dedicated to supporting your emotional, physical, and financial wellbeing, and offers immediate services for times of crisis and urgent support, with expert helpline advisors ready to provide a listening ear and able to signpost to additional support where necessary.

WeCare provides medical wellbeing services, and in particular a virtual GP service. Whilst you can also access financial and legal support, WeCare is ideal for accessing expert medical advice across a range of specialist subject areas, whether you need support from a GP, to seek advice from a nutritionist, or wish to speak to a qualified counsellor. FM Conway’s priority has always been its people, and we remain committed to keeping our colleagues safe and healthy and ensuring that support is always available should you ever need it. “My husband had a severe back problem which flared up over Christmas. I was unsure what service to call and tried WeCare. It was amazing. A seamless and efficient service which saw my husband treated within 48 hours!”

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How to Access WeCare:

How to Access the Lighthouse Club:

Download the ‘WeCare Programme app’ or visit wecare-cl.com .

24/7 Construction Industry Helpline 0345 605 1956 (UK) 1800 939 122 (ROI) Text: HARDHAT Service Text: HARDHAT to 85258 (UK) Text: HARDHAT to 50808 (ROI)

On the ‘Log In’ page, click ‘Create Your Account’, where you’ll be prompted to enter the access code. First time users will need to complete a quick online ID check to access the services.

Your unique access code is: E34248

Live Chat Service www.constructionindustryhelpline.com

Select the service you want to use and follow the on-screen instructions. A specialist will be in touch, typically within two hours.

You can also reach the service by calling 0800 917 9330 .

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Please scan the QR code to find out more

Recruiting the Future of our Business Every year we take on large numbers of apprentices across our business and this year we are keen to take on more apprentices than ever. If you have a family member or friend that would be interested in an apprenticeship opportunity at FM Conway, we encourage individuals to sign up for our apprenticeship updates by filling in the application form on our website. For employee family members we guarantee an interview, and therefore we would like to encourage you to put forward any friends or family members looking to start their career!

EMERGING TALENT SPOTLIGHT Apprenticeships offer a great first step into the industry, providing a blended ‘Earning and Learning’ opportunity to help people reach their potential. We recognise the importance that they play in our future and we are always looking at new ways to improve our apprenticeship programme and enhance the development of our emerging talent. Our programme now offers several new events and initiatives designed to truly help develop the knowledge of our apprentices and build their skills beyond their core job roles.

Take a glimpse at some of the initiatives on offer.

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Apprentice Breakfasts New for this year is the introduction of Apprentice Breakfasts with our apprentice sponsor, James Tallon. This is a great opportunity for our apprentices to meet with James, share their experiences on the programme so far, discuss their aspirations for the future, and also learn from James’ knowledge as a mentor. So far, we have held two successful breakfasts, and it is great to see our apprentices engaging in insightful discussions and sharing their ideas for future improvements to the programme and our business. “I found the breakfast really beneficial and enjoyed speaking with James and the other apprentices. It was a good opportunity to catch up and put some names to faces.

“I feel much better about approaching people after this and I liked how it was a relaxed setting.“ - Steph Warner

“It was an excellent opportunity to talk to senior management in a light-hearted environment and find out about James’ journey and how he and FM Conway have developed over the years. “It was a brilliant switch up from my usual mornings and it was good hearing James’ future aspirations for the company and us, the new generation.” - Ben Whistlecroft

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National Apprentice Week 2024

Enrichment Events

National Apprenticeship Week 2024 was a chance to recognise the skills and knowledge that the next generation of talent has to offer, and to celebrate not only our apprentices who are currently working towards their qualifications, but also our apprentice graduates who are now taking the next step in their careers. Across the week, our teams were in attendance at various careers fairs and events, promoting FM Conway and our learning opportunities to our wider communities.

We welcomed apprentices to our head office in Sevenoaks to participate in a ‘Dragon’s Den’ style workshop. The workshop focused on how digitalisation can improve a business, with the aim to operate as a simulation which would develop and assess entrepreneurial skills and provide feedback on our apprentices’ ability to work effectively in teams. To assess their abilities, the participants were given the challenge of developing and pitching an idea to our ‘Dragons’ on how to improve FM Conway in terms of digitalisation and efficiency.

We welcomed our first ever T-Level students, Annie and Milly, to the business, which marked a new avenue of recruitment for FM Conway. We also hosted our apprentices at Conway House for our first Apprentice Enrichment Event of 2024. It was a great day, which gave our apprentices the opportunity to give feedback on how we can improve the current programme and learn about what they look for in a career to ensure they are properly supported.

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Emerging Professionals Conference

We were proud to have four of our apprentices representing FM Conway at the CIHT Emerging Professionals Conference 2024. The event saw professionals from across the highways, transportation and infrastructure sector join influential names within the industry to discuss and hear about key issues.

Throughout the challenge they also received support and coaching by ‘Industry Experts’ made up of various representatives from around the business.

Exploring the role of data and artificial intelligence in transport’, and featured speakers from academia, local and national government, covering a range of topics curated by the CIHT’s Emerging Careers Professional Network. It was a great event in which our apprentices could hear insights about the future direction of the industry, as well as getting the inside track on emerging trends and innovations from experts on areas that matter to our business.

This covered several important developmental topics such as

understanding customer and commercial awareness, building business cases, and how to communicate ideas effectively to a range of audiences. This event displayed a great level of energy and drive from all of our apprentices, and they also received a high level of feedback and insight from our Industry Experts and Dragons which proved extremely valuable.

This year’s conference focused on the theme of ‘The Digital Evolution:

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THE PERFECT MATCH Did you know that the Conway Charitable Foundation can help you in your fundraising efforts, thanks to our Match Funding Scheme? The Conway Charitable Foundation was created to offer financial support to local charities and organisations that are most in need. However, it also offers support for colleagues in their charitable activities through a minimum donation of £250. This is for any colleague undertaking an organised charity activity, and we also encourage colleagues to develop their own fundraising activities, in which we will provide support wherever possible.

So many of our colleagues across the business enter into a variety of charity fundraising events, helping to raise money for some fantastic causes, and we are delighted to be able to offer this support through the Conway Charitable Foundation. Our business has always been centred around supporting each other; whether that is local charities, businesses or other organisations within our communities, and it is great to see you all being so active about helping those in need.

For more information, please contact: TCCF@fmconway.co.uk .

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ALL GREAT PEOPLE

In 2020, we launched our ‘All Great People’ strategy, which set out our goals for establishing an environment that allows everyone to do their best, and maintaining an inclusive culture through our own workforce, our clients, suppliers, and the communities we serve. We recognise that diversity is key to the sustainability of our business, as well as the clients and communities we work with and for, and for the past four years, we have been working hard to deliver this plan. To build on this momentum, the next stage is to bring in the right people to spearhead our ongoing efforts, and we are delighted to welcome Ellie Stevenson as our Diversity and Inclusion (D&I) Manager. Ellie joined our business in 2016 and has demonstrated her passion and commitment for both continuous improvement and people in her role as Business Support Manager over the past eight years.

“In 2023, I returned to work after having my first son and was ready for a fresh challenge. I am now a part-time working mum and I am passionate about leaving a lasting legacy for future generations. At FM Conway, we are responsible for communities; we maintain the infrastructure that keeps society moving and we have a responsibility to ensure that this is inclusive, diverse and equitable. As D&I Manager I want to provide my colleagues with the tools that allow them to make the right decision for themselves, their colleagues, friends and family, and for our customers.” - Ellie Stevenson

In her role as D&I Manager she will now be responsible for delivering our ‘All Great People’ strategy.

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Our Volunteering Policy is officially live, providing you with the opportunity to get involved in any company sponsored volunteering programmes, or to make personal volunteering applications. We recognise the positive contribution that volunteering has for individuals and communities, and are delighted to be able to support you in your personal causes, as well as offering opportunities with our corporate partnerships. So, keep an eye out, as we will be advertising company sponsored volunteering opportunities for colleagues to get involved in. We also welcome suggestions from employees for volunteering projects with charities or other bodies where volunteer work is available. If you have any suggestions or wish to get involved in some volunteering opportunities, please contact: reward@fmconway.co.uk . INTRODUCING OUR VOLUNTEERING POLICY

“I’m really pleased that FM Conway is now offering the opportunity to volunteer. It was a pleasure working alongside colleagues (some of whom I had never previously met) for a common good. A great team building experience and one that makes you proud to be part of the FM Conway family.” - Nick Burman “I’m so proud to work for a business that offers volunteering opportunities. It’s such a great way to make a positive impact on our communities and the perfect way to bring colleagues together. I can’t wait to take part in more!” - Caroline Selvage “Our five person team had a wonderful day assisting RBLI with their great work. It was immensely satisfying to give our time where it was most needed, and also learn how the money raised is spent helping veterans with hugely diverse needs re-integrate into civilian life. I would do this again without hesitation.” - Neil Brabiner

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AN UPDATE FROM OUR DISABILITY CONFIDENT FORUM

Our Disability Confident Forum has been making great strides so far, with a number of our colleagues meeting regularly to discuss ideas for workplace improvements to benefit those with disabilities. This is one of our EDI forums which are virtual sessions, created to give employees and stakeholders an opportunity to contribute to developing our inclusive workplace and discuss important societal issues around diversity. We have held two very engaging sessions so far and are already working through a list of actions that will help develop FM Conway for the better.

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Our completed and ongoing actions currently include:

„ Forum members have volunteered to be featured on new disability-focused website pages, to discuss their experiences and how the business has supported them If you share our passion about equal opportunities within FM Conway, then you may wish to join one of our EDI Forums to discuss some of the important issues that we tackle and help us continue making a difference.

„ The creation of a comprehensive accessibility checklist to be used at our depots. The audit ensures depots are accessible and looks to identify any necessary changes. Forum members have volunteered to carry out these audits – three depot audits have been completed so far „ Upgrading the fire alarm system to include flashing lights as an additional precaution that will benefit those with hearing impairments „ Forum members have volunteered to champion the Three-Tier Assessment across the business. This is a TfL initiative that ensures the needs of cyclists and pedestrians of all abilities are considered when temporary road layouts are designed

If you are interested in joining an existing forum, or starting one of your own, please contact our Diversity

& Inclusion Manager, Ellie Stevenson: ellie.stevenson@fmconway.co.uk .

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MEETING OF THE MINDS

Marketing’s Internal Communications Lead, Jamie Elliott, also attended, to discuss how we can improve communications across the business and ensure every colleague is connected, alongside Jennifer Igglesden, who will be championing communications from a HR perspective. It is great to see so many of our colleagues engaged in wanting to improve our working life at FM Conway and we look forward to sharing more of the completed actions with you in the near future. We aim to have representatives from all levels and areas of the business, so if you are interested in joining, please scan the QR code and complete the form.

Last year we formed the Employee Engagement Group, following the Have Your Say survey, in which you shared your thoughts and feelings about working at FM Conway. Since then, the group has met quarterly to discuss your responses, and to take action to improve how we operate across the business. The latest session featured a focus on communication and was attended by Chief Operating Officer, Andrew Hansen, who delivered a business update and answered questions on the future of the business.

SCAN QR CODE TO COMPLETE NOMINATION FORM

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Liz Garvey Chair

Lee Cook Surfacing

Mark Castle SHEQ Tina Travis Lighting

Becky Markham Workshop Kelly Hills Central Services

Raymond Barrett Lighting

Zoe Heathfield Engagement Champion

Ben Newmarch Consultancy Lauren Parsons IT/BT Chris Margett Transport Peter R Moore A&A Neil Brabiner Buying

Przemyslaw Jankowski Westminster Benjamin Coldwell Laboratory Amber Rixon-Wright Credit Control

Jack Prendergast Surfacing Hannah Loader TfL Carrie-Ann Curtis Flowline

Alexander Langford Finance

James Elliott Security

Oana Tatomir Lighting

Andy Stapleton Major Projects Nick Burman Bids John Moriarty Transport

Helena Baines Traffic Management

Soma Angyl Surfacing

Laiba Laiba Laboratory

Mike Taylor Structures

Lee Brinicombe WDM

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FRIDAY

Friday 31st Mar £93.45

Friday 28th Apr £67.50

Each month our Aggregates and Asphalt (A&A) team has been doing their bit for charity by making a conscious effort to fundraise for different causes on the last Friday of every month. As part of Conway House’s Dress Down Friday policy, the team has been choosing a charity, such as Mind, Cancer Research, or Macmillan, as well as picking a theme or colour that relates to that charity.

Members of the team then wear an item of clothing matching the theme and everyone who takes part donates £2, with all of the money being donated to the charity of choice. As a result of this initiative, the team has now raised an incredible £1,000 for various different charities in the past year! Take a look at the breakdown of how much the A&A team has raised so far:

Friday 24th Nov Friday 22nd Dec £85.00 £121.00 + Local donation

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Friday 26th May

Friday 30th Jun

Friday 28th Jul

Friday 25th Aug

Friday 29th Sep

Friday 27th Oct

£56.00 £53.00 £52.30 £56.20

£48.85 £44.00

Friday 26th Jan £59.80

Friday 23rd Feb £36.91

Friday 22nd Mar £50.00

Friday 26th Apr £77.00

Friday 31st May £32.70

Friday 28th Jun £84.63

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CELEBRATING LOYALTY

25 yrs Damian O’Brien 20 yrs Stephen Taylor 40 yrs Paul Murphy

35 yrs John McManus

At FM Conway, our more than 60 year heritage is testament to the great people that we have working across our business. The tenures of our colleagues often span generations, and we want to celebrate all of you for the hard work, support, and loyalty that you have shown over your years of dedicated service to FM Conway. Take a look at several of our colleagues who have reached some impressive milestones within the business or our industry, and join us in celebrating their incredible accomplishments!

25 yrs Ernie Mackie 20 yrs John Stevens

20 yrs Paul Martin

20 yrs Tina Lindridge

THE PERIODIC TABLE OF SEASONED PROFESSIONALS

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35 yrs Sharon Field 25 yrs Paul Delaney 20 yrs Malcolm Scutts 20 yrs Michael John

25 yrs Kevin Sheridan 20 yrs Ryszard Zygmuntowski

20 yrs Arthur Tollady 25 yrs David Rendell 20 yrs Danny Morris 20 yrs Patrick Crane

25 yrs Gary Palmer 20 yrs Andrew Thomas

20 yrs Stephen Norridge

20 yrs James McCullough

20 yrs Ian Evans

20 yrs Bruce Bennett

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FM CONWAY Conway House Vestry Road Sevenoaks Kent TN14 5EL Tel: 01732 600 700 www.fmconway.co.uk Join the conversation: marketing@fmconway.co.uk

EXCELLENCE Great people delivering great work, always

CARE As a family business we act with care and compassion

INNOVATION Our passion is to always find a better way

INTEGRITY A business committed to doing the right thing