Social Value Report 2021-2022

OUR COMMITMENTS: Supporting our Staff: We’ll always investigate incidents, react to comments and listen and respond when staff speak to us about health, safety and wellbeing at work. Continuously Investing in Health and Safety: We provide the right equipment, guidance and procedures to keep people safe. focuses on the health and safety of our people. The strategy creates an environment where people look out for their colleagues, clients, communities and have the confidence to communicate when they see something that may cause harm. Sitting alongside our All Great People Strategy is our long-held commitment to our People First strategy, which

Keep Improving: We identify where we can reduce risks whenever possible and set limits to keep people safe.

Increasing Communication: We remove communication barriers across the business, providing the required support when needed. Through People First we create a culture where all workers look out for themselves and others and where individuals “want to be safe rather than having to be safe” .

Our Speak Out app highlights our commitment to our employees, and those we do business with, providing a safe and confidential method to raise concerns and report breaches of our standards of processes.

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