Employee Handbook

Pay If you are a monthly paid employee, you will be paid on or before the 28th day of each calendar month, or the closest working day prior to the 28th. If you are a fortnightly paid employee, you will be paid on a Friday, for the previous two weeks worked. All colleagues can access an itemised payslip (for each fortnight or month respectively) detailing your payments and deductions via the ADP portal, via the website or via the mobile app. You will be asked to supply your bank/building society account details when you start work with us. If these details change you should let us know as soon as possible so your payments go through smoothly. • Enables us to recruit and retain quality employees who will perform their roles effectively • Motivate employees to achieve the objectives set by their line managers so that goals are met • Provide progression opportunities and suitable rewards for employees assuming greater responsibility and duties that are more demanding • Is non-discriminatory Queries related to pay and income tax Any queries relating to pay and income tax should be first discussed with the Payroll Manager. The Payroll helpline number is 01732 600 801 or you can email Payroll on payroll@fmconway.co.uk . Overtime Across the business, overtime rates can vary depending on the type of contract an employee has. All overtime must be authorised in advance by your line manager. We aim to maintain remuneration at all levels which:

Deductions All deductions, either those required by law or authorised by you, will be made from salary and shown on your payslip. Examples of deductions may include, but are not limited to: • The balance of a season ticket loan or other loans • Overpayments of any element of pay, including adjustments for hours not worked or lateness • Holidays taken in excess of your accrued entitlement • Pension contributions • Damage caused to company property, including vehicles • Time off for jury service • The excess on any insurance payable as a result of your actions • Fines incurred as a result of your actions • The balance of any training assistance given • Where FM Conway is instructed to do so by a legal institution or Government body Hours of work and timekeeping Good timekeeping is essential to the smooth running of the business and as such you are required to be at work ready to commence work at your contracted start time, and you are expected to remain in attendance and working until your finish time. Fortnightly paid employees are required to submit timesheets with their manager’s approval. On occasions some monthly paid employees may be required to submit timesheets. This will be communicated to you if needed. Rotas If you work on a rota system, details will be communicated to you by your line manager on a weekly basis. Clocking in and out Where a system is provided you must ‘clock’ in and out. Failure to do this may result in disciplinary action taken against you or late payment for hours worked. It is strictly prohibited for anyone else to ‘clock’ in and/or out on your behalf. Such conduct may be viewed by FM Conway as serious misconduct by both parties and disciplinary action may be taken. Any arrangement to leave work before your normal finishing time must be agreed beforehand with your line manager.

FM Conway reserves the right at any time, to amend the overtime rates or withdraw the payment of overtime.

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